Dream Catchers

Dream Catchers, Inc. is a company based in San Antonio, Texas. It is a privately held company with 49 employees and generates an annual revenue of $2.5 million. Dream Catchers specializes in IT Service Management (ITSM) consulting and education services. They help companies implement ITIL best practices and integrate services to achieve comprehensive and consolidated reporting for Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and operational measures. The company offers custom-developed training programs for processes, procedures, and work instructions, ensuring employees are equipped to perform their duties effectively. They also provide simulations of business systems and software tailored to each company's environment, preparing employees for real-world situations. Dream Catchers tracks and reports employee skill sets using industry-standard methods, covering areas like regulatory compliance and IT functions. Dream Catchers is an accredited ITIL Training Organization, delivering certification training at all levels to organizations worldwide. They have developed hundreds of custom online, virtual, and classroom courses covering IT regulation, IT processes, systems simulation, and soft skills. For more information, visit their website at itil.us.com.