Company Overview
- Headquarters
- 333 Bryant Street Suite 250, San Francisco CA
- Website
- directly.com
- Phone
- (800) 787-****
- Employees
- 363
- Founded in
- 2011
- Industry
- Internet
- NAICS Code
- 511, 513, 5112, 51
- SIC Code
- 738, 73, 737
Financials & Stats
Revenue
$49B
Total Funding Amount
$65M
Web Visits
700,000-800,000
Who is Directly
Directly is a privately held company based in San Francisco, California, with a team of 68 employees. They have achieved significant success, generating $50 million in annual revenue. Directly is a leader in providing innovative customer service solutions for some of the world's most recognized brands. The company specializes in developing cutting-edge AI-powered solutions and on-demand support services tailored to meet the evolving needs of modern businesses. Directly partners with companies across diverse industries to enhance their customer experience and drive improvements in customer satisfaction. Through their advanced technologies, Directly's clients, including prominent names like Airbnb, Microsoft, and Samsung, have reported substantial gains in customer satisfaction (CSAT) of up to 20%, while simultaneously witnessing a reduction in contact center volume and realizing significant cost savings. To learn more about Directly's innovative customer service solutions, visit their website at directly.com.
Directly Industry Tags
Directly Tech Stack
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| Company Name | Revenue | Number of Employees | Location | Founded in |
|---|---|---|---|---|
| 49M | 101 | Grand Canal Quay, | 1995 | |
| 49M | 585 | Park City, UT | 1981 | |
| 49M | 6 | Elkhart, IN | 1976 | |
| 46M | 40 | Costa Mesa, CA | 2009 | |
| 46M | 33 | London, OH | 2011 |