Critical Start

Critical Start is a United States-based company specializing in cybersecurity services. Headquartered in Plano, Texas, the company employs 261 individuals and generates an annual revenue of $100 million. Critical Start provides Managed Cyber Risk Reduction (MCRR) solutions, which extend beyond traditional Managed Detection and Response (MDR) services to encompass Identify, Protect, and Recover capabilities. Their services are designed to empower security and risk leaders to effectively manage cyber risk. They offer these expanded services through their centralized Cyber Operations Risk & Response (CORR) platform, supported by a Trusted Behavior Registry (TBR) and the MOBILESOC app. Critical Start distinguishes itself with a risk-based approach, backed by a 24x7x365 Risk & Security Operations Center (RSOC) staffed with experienced analysts. Additionally, their Cyber Research Unit (CRU) ensures swift investigations and remediation. Their commitment to rapid response is underscored by contractual Service Level Agreements (SLAs) guaranteeing Time to Detection (TTD) and Median Time to Resolution (MTTR) within 60 minutes or less, with 100% transparency provided throughout their services. Customers interested in learning more about Critical Start's offerings can visit their website at criticalstart.com.