Concentra Solutions

  • Professional Services software
  • Americus GA
  • 56 employees
  • Management Consulting
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Company Overview

Headquarters
105 Industrial Drive, 105 Industrial Drive, Americus, GA, 31719, Un, Americus GA
Website
concentrasolutions.com
Phone
(770) 395-0988
Employees
56
Founded in
1991
Industry
Professional Services software
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Financials & Stats

Revenue

$50B

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Who is Concentra Solutions

Concentra Solutions is a United States-based company located in Americus, Georgia. The firm employs 56 individuals and reported $50 million in revenue. Concentra Solutions provides quality assurance services specifically focused on contact center performance within the realm of compliance and customer experience. Their expertise centers around reviewing, analyzing, and reporting on recorded calls from contact centers. Concentra Solutions helps companies in various industries such as financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, and telecommunications. Their services ensure agents adhere to regulations like Dodd-Frank, HIPAA, and PCI while maintaining a positive and effective customer experience. For more information, visit Concentra Solutions' website at concentrasolutions.com.

Company Leadership

Michael Spivey

Quality Assessor

Phone Email

Concentra Solutions Industry Tags

Call Monitoring
Compliance Monitoring
Agent Coaching
Professional Services
Quality Monitoring
Risk Management
Mystery Calling
Actionable Business Intelligence
Analytics
Trend-Based Monitoring
Consulting Services
Surveys
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FAQ

What is the location of Concentra Solutions's headquarters?
The headquarters of Concentra Solutions are situated at 105 Industrial Drive, 105 Industrial Drive, Americus, GA, 31719, Un, Americus GA
What is Concentra Solutions's phone number?
Concentra Solutions's contact number is (770) 395-0988.
What is Concentra Solutions's official website?
The official website of Concentra Solutions can be found at concentrasolutions.com.
What is Concentra Solutions's current revenue?
As of April 2018, Concentra Solutions's annual revenue reached $50B.
How many employees does Concentra Solutions currently have?
Concentra Solutions employs approximately 56+ people as of April 2018
Which industries is Concentra Solutions primarily operating in?
Concentra Solutions operates in the following industries: Professional Services, Software, Consulting
Who is the Quality Assessor of Concentra Solutions?
Concentra Solutions's Quality Assessor is Michael Spivey
What are Concentra Solutions's industry tags?
Concentra Solutions's industry tags include: Call Monitoring, Compliance Monitoring, Agent Coaching
When was Concentra Solutions founded?
Concentra Solutions was founded in 1991.

Employee Directory

Key Employees

Jeremy Griner

Project Manager

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Amy McIntosh

Senior Account Manager

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Lacey Hasson

Customer Service Specialist

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Deepigha Shree

Application Developer

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