Chicago Better Business Bureau

Chicago Better Business Bureau is a private, non-profit organization based in Chicago, Illinois. The organization employs 31 people and generates $50 million in annual revenue. The Better Business Bureau (BBB) promotes ethical business practices and helps resolve consumer complaints through conciliation, mediation, and arbitration. They review advertising claims, online business practices, and charitable organizations, issuing reports to encourage consumer research before making purchases or donations. The BBB offers a range of free services to consumers, including filing complaints, accessing business and charity reviews, requesting quotes from accredited businesses, participating in free shred day events, and utilizing the Ethics for Business Success Training Program. The BBB accredits 9,000 businesses in Chicago and Northern Illinois, ensuring high standards of trust. They provide unbiased information and expert advice to both consumers and businesses, aiming to guide them in making informed decisions. For more information, visit bbb.org/chicago.