CH Consulting Group

CH Consulting Group (CHCG) is a business management consulting company based in International Falls, Minnesota. With a staff of one employee, CHCG specializes in crafting solutions that enhance the customer and employee experience. CHCG is a group of Customer Experience Consultants drawing on over 350 years of combined industry expertise and a vast network of contacts to meet the needs of their clients. Their comprehensive approach to contact center services centers around reducing costs, boosting efficiency, and improving the customer experience. CHCG offers a full suite of contact center consulting services, available as a package or tailored to individual client needs. The company's mission is to deliver contact center services built on a foundation of cooperation rather than competition. They utilize a creative, holistic, and collaborative methodology to develop tailored solutions for each client. For more information about CH Consulting Group's services and to subscribe to their newsletter, visit chcg.activehosted.com/f/27.