CertainlyCX

CertainlyCX is a women-owned business based in the United States. The company employs 6 people and generates approximately $50 million in annual revenue. CertainlyCX specializes in building and managing customer experience teams for companies of all sizes, from startups to established e-commerce businesses. They focus on providing clients with consistent, high-quality customer care across multiple channels, including email, phone, chat, SMS, and social media. CertainlyCX differentiates itself by tailoring its customer service approach to reflect each client's unique brand voice. This ensures a personalized and consistent experience for customers interacting with the company through various platforms. To learn more about CertainlyCX and their customer experience solutions, visit their website at certainlycx.com.