Call Experts

Call Experts is a family-owned and operated call center based in Charleston, South Carolina. Founded in 1982, the company has grown to employ over 200 people across three offices along the East Coast. Call Experts provides a range of telecommunications and office-based services to professionals in various industries. Their services include call management, overflow call management, answering services, help desk support, order taking, and other telephone and messaging needs. They work with clients to develop customized solutions that address their specific requirements. The company distinguishes itself through its commitment to employee training and development. All agents undergo a multi-week training program followed by ongoing learning and quality assurance training. This program focuses on problem-solving skills, customer service standards, reporting systems, and internal call center programs. Call Experts also emphasizes a career path that prioritizes internal promotions, fostering a sense of growth and opportunity for its employees. For more information about Call Experts and their services, please visit their website at callexperts.com.