Call Center Pros

Call Center Pros is a based in Boca Raton, Florida, business providing BPO call center services. The company employs 432 people and generates $6.1 million in annual revenue. Call Center Pros specializes in outsourcing call center services with locations in the Dominican Republic and Trinidad. They offer multilingual agents fluent in Spanish, English, and French, catering to clients in need of cost-effective and skilled support. The company differentiates itself by leveraging technology to enhance its services. They have built a robust internal technology suite that automates workflows and develops bots to streamline repetitive tasks, reducing the workforce required for certain operations. This allows them to maintain a large pool of over 25,000 highly qualified agents ready to scale for both long-term and seasonal campaigns. For more information or to discuss your outsourcing needs, visit callcenterpros.com.