Call Center Coach

Call Center Coach is a United States-based company headquartered in Greensboro, North Carolina. This small business, employing 5 to 9 people, is dedicated to providing high-quality call center training and development solutions. Their flagship product is an online blended learning system designed for call center leadership. This comprehensive system offers a range of training methods, including a unique Community of Practice, intensive Boot Camps, insightful webinars, micro-learning modules, e-learning courses, and virtual coaching sessions. These resources are tailored to support both current supervisors and aspiring supervisors, helping them develop the skills and knowledge needed to excel in their roles. What sets Call Center Coach apart is its innovative approach to call center training. By combining traditional methods with cutting-edge technology and a robust online community, they offer a truly modern and engaging learning experience. The inclusion of a Community of Practice fosters collaboration and knowledge sharing among participants, creating a valuable network of support. For more information about Call Center Coach and their training solutions, please visit their website at callcentercoach.com.