Bristol Tennessee Essential Services

Bristol Tennessee Essential Services (BTES) is a municipally-owned electric utility based in Bristol, Tennessee. The company employs 47 people and generates $26.7 million in annual revenue. BTES is committed to providing exceptional service to its community and strives to be the best provider of electric, internet, telephone, and cable television services. Beyond electricity, BTES operates an advanced fiber optic network that supports its electric system and delivers high-speed internet, telephone, and cable television services. Notably, BTES offers some of the fastest internet speeds in the United States, reaching 10 Gigabits per second, accessible to every home and business within its service area. BTES distinguishes itself through its dedication to reliability, safety, and financial responsibility. The company's commitment to these core principles has earned it recognition as a leader in its field, receiving the prestigious Malcolm Baldrige National Quality Award in 2017. BTES serves over 33,000 electric customers and over 17,000 fiber customers across a 280-square-mile service area encompassing the City of Bristol and Sullivan County, Tennessee. Customers can visit btes.net for more information.