Company Overview
- Headquarters
- 19 S. B Street, Suite 8, San Mateo CA
- Website
- aptedge.io
- Phone
- (419) 356-2216
- Employees
- 17
- Founded in
- 2019
- Industry
- Software
Financials & Stats
Revenue
$10B
Who is AptEdge
AptEdge is a United States-based software company headquartered in San Mateo, California. With a team of 17 employees, AptEdge is focused on developing innovative solutions for the customer service sector. The company's flagship product, the "Answer Engine," is a cutting-edge AI-powered platform that leverages the capabilities of ChatGPT to assist customer service representatives. This intelligent system helps representatives efficiently answer customer questions, minimizing customer escalation rates and ultimately reducing churn. AptEdge's "Answer Engine" distinguishes itself from traditional search engines by employing natural language processing. This allows the platform to deliver contextually relevant and accurate responses to customer inquiries, ensuring a more personalized and effective support experience. For more information about AptEdge and its solutions, visit their website at aptedge.io.
Company Leadership
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