Answer USA a division of Finger Lakes Business Services Inc

Answer USA, a division of Finger Lakes Business Services, Inc., is a live telephone answering service and call center operating in Auburn, New York. The company employs 15 people and generates $50 million in annual revenue. Answer USA provides its services to customers across the United States. These services include telephonic answering services and call center operations. Over the years, the company has acquired several entities, expanding their reach and offerings. Answer USA's Customer Representatives undergo rigorous selection, training and ongoing monitoring programs. They handle a variety of dispatch services ensuring high-quality customer service across all interactions. A commitment to exemplary service is embodied in the multiple ATSI awards, including twice receiving the distinction of "BEST IN THE WORLD." Customers experience 24/7 support, digitally archived calls, contractual flexibility, a commitment to privacy, and consistent reliability. Website: answerusa.com